COVID-19: be aware of increased phishing scams and criminals pretending to be trusted partners/organizations.
Like many organizations around the world, the Global Fund partnership is a target of hoax emails, phishing scams and other fraudulent requests that are sent by email, phone calls, texts/WhatsApp messages or other channels of communication. Awareness and diligence can help you evaluate whether a message is authentic or a potential scam.
Although seemingly legitimate, these fraudulent requests sent to our partners have no connection at all with the Global Fund. They are typically unsolicited, are meant to look authentic, may include the official Global Fund logo and signatures, and might even appear as originating from an authentic Global Fund email address.
How can I tell if a message is trying to phish me?
The messages usually:
Looks identical to messages from a reputable organization (such as a medical or governmental institution)
Claims to enclose important or breaking news
Asks you to click attachments and links
When reviewing emails, know that Global Fund will never:
Request you provide your username or password via email, telephone, or any other means of communication
Request payments or updating of payment details using email, telephone or other channels
Ask you to install software or request access to your computer, telephone or other devices
Offer to organize or host events and ask you to submit payments for such services
Charge money for recruitment purposes or make offers of employment against fees or other payment methods
Give prizes or free goods and services
You should always exercise caution by:
Never downloading and opening attachments from suspicious emails
Never clicking on links from suspicious emails
Never entering your usernames and passwords into websites or popups you are not familiar with
Also make sure to:
Verify any suspicious communication with your contacts at the Global Fund
Activate multifactor authentication wherever possible on all your email accounts. Popular options include Google Authenticator and Microsoft Authenticator
Ensure computer antivirus and security patches are kept up to date
Report any suspicious or fraudulent email, invoice or recordings via the Contact Us page